Responsible Gaming

Gaming Should Be Entertainment

At Jardins de Crystal, we believe sports betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you're betting with the hope of making a profit or recovering losses, it's time to reassess your approach to gambling.

Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

Sports betting in Canada is only for individuals who are 18 years of age or older (or the legal age of majority in your province). By using Jardins de Crystal, you confirm that you meet these age requirements.

If you are under the legal age, please do not participate in sports betting activities.

Warning Signs of Problem Gambling

Do any of the following apply to you? If so, you may be developing a gambling problem:

• Chasing losses by betting more to recover money you've lost
• Hiding your gambling activity or lying about how much you gamble
• Gambling with money needed for essential expenses (rent, food, bills, medications)
• Spending more time or money on gambling than you intended
• Neglecting relationships, work, or personal responsibilities due to gambling
• Feeling anxious, irritable, or restless when trying to cut back on gambling
• Borrowing money or going into debt to fund gambling
• Using gambling to escape problems or cope with negative emotions
• Unsuccessful attempts to reduce or control your gambling
• Needing to bet larger amounts to get the same level of excitement

Self-Help Tools & Responsible Gambling Features

Most reputable sportsbooks offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
• Loss Limits: Cap the amount you're willing to lose over a set timeframe
• Reality Checks: Receive notifications during your betting session to remind you how long you've been gambling
• Self-Exclusion: Voluntarily ban yourself from accessing your account for a set period or indefinitely
• Account Cooling-Off: Take a temporary break from gambling without permanently closing your account
• Betting Limits: Set maximum stake amounts per bet

Use these tools proactively to maintain healthy gambling habits.

Support & Help Resources for Canada

If you or someone you know is struggling with problem gambling, professional help is available:

Canadian Organizations

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides information, resources, and support for problem gambling in Canada.

International Organizations (also serving Canadian residents)

• National Council on Problem Gambling (US)
  Website: www.ncpgambling.org
  Offers confidential help and referral services.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Provides counseling and support services.

Additional Provincial Resources

Many Canadian provinces offer their own gambling support services. Contact your provincial health authority or search for "problem gambling help" in your province for local resources.

If You Need Help

Seeking help for a gambling problem is a sign of strength, not weakness. Professional counselors and support groups are available to help you regain control.

Don't wait—reach out today:

• Contact the Responsible Gambling Council at www.responsiblegambling.org
• Speak with a healthcare provider or counselor
• Call a gambling helpline in your province
• Visit your local Gamblers Anonymous meeting

Recovery is possible, and support is available.